Which Message Annoys Callers Most and Why?
Which Message Annoys Callers Most and Why?

Which Message Annoys Callers Most and Why?

There’s an interesting article in Which? Magazine this month, asking consumers what they like and don’t like to hear when waiting for a phone call to be answered. According to the report the three most irritating call queuing features are ‘being told your call is valued’ (47%), being directed to the website (28%)

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