Tone Of Voice & Audio Services

Don't Look At Me In That Tone Of Voice

HOW THE RIGHT VOICE, TONE AND LANGUAGE CAN STRENGTHEN YOUR RELATIONSHIPS

Tone of voice is about your brand’s personality. It’s a symbol of who you are and what you’re about. It helps people build relationships with you.

First impressions go a long way, and we know too well that this applies to the voice and messaging you use on your on your IVR (Interactive Voice Recognition). When the call connects and your welcome message kicks in, the customer is already forming a connection with your brand. Messages that are difficult to hear and out of touch with the brand can negatively impact the whole experience – regardless of the tech behind it.

Over the years, we’ve designed and produced audio tone of voice for lots of commercial brands and organisations from banks to housing providers and local authorities. We don’t just pluck voices from thin air – there’s rationale behind each suggestion. We work collaboratively with you and your team to help choose the voice, tone and words that are right for your brand, and for your customer.

Our team of professional voice artists cover a range of ages, accents and characters that help bring your brand to life. We produce your audio in-house, and deliver your high quality messages in the format you need.

Other services we deliver for clients include;

  • Tone of voice design – finding the right voice and language to suit your brand personality.
  • Telephone message production – recording, editing and formatting audio for IVR and phone menus, in-queue messages and on-hold messages.
  • Script writing for IVR and phone menus, in-queue messages and on-hold messages.
  • Voiceover production for corporate videos and events.
  • Royalty free music selection to suit your brand.
  • Sonic sting design – using a signature sound to represent your brand.
  • Podcasts for internal and external corporate use.

EXPLORE OUR RANGE OF SERVICES

CASE STUDIES

BROWSE OUR LATEST CLIENT CASE STUDIES

Have a read and see how we’ve taken our clients on a journey from where they were, to where they want to be. If you’d like to know more about the projects or talk to our clients about their experience of working with us just let us know.

CASE STUDIES

BROWSE OUR LATEST CLIENT CASE STUDIES

Have a read and see how we’ve taken our clients on a journey from where they were, to where they want to be. If you’d like to know more about the projects or talk to our clients about their experience of working with us just let us know.

FOLLOW US

STAY INFORMED, WHEREVER YOU ARE

Pop your email address in the box we’ll keep you up to date with case studies, new services and research.

FOLLOW US

STAY INFORMED, WHEREVER YOU ARE

Pop your email address in the box we’ll keep you up to date with case studies, new services and research.