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We want to help you achieve your customer experience goals

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Coffee Is On Us, We Might Even Stretch To Lunch!

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03300 200444

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Brynford House, 21 Brynford Street, Holywell, Flintshire, United Kingdom, CH8 7RD

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enquiries@customertouchpoint.co.uk

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We Want To Meet You And Learn All About Your Business

Tell us what you are looking to achieve, what are the pain points you are looking to fix? We’ll help you deliver an effortless customer experience across all your touch points

Want To Learn More About Our Solutions?

let’s talk

Want To Learn More About Our Solutions?

let’s talk

Blogs and Case Studies

Top tips for recording your own IVR and on-hold voice messages
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March 18, 2020
Blogs, Industry news, Our Thoughts
With Coronavirus widespread, your contact centre is having to adapt ...
Emotions In The Customer Journey
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November 7, 2019
Blogs, Cost Reduction, CSAT
I travel around a lot with work and often stop to grab a coffee...
James Hay Partnership
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September 25, 2019
Case Studies, CSAT
Situation: Constant negative NPS score when completing post interaction surveys by post. This...