Customer Experience Insight & Resources

Access our latest resources including case studies, blogs, brochures and online tools…

Customer Experience Insight & Resources

Access our latest resources including case studies, blogs, brochures and online tools…

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Blogs and Case Studies

  • Voice Analytics
    Customer Touch Point adds emotion-detecting analytics to portfolio following deal with Avoira
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    October 19, 2020
    Industry news
    Customer Touch Point partners with Avoira to offer Xdroid real-time voice analytics to clients...
  • Zappix Visual IVR Partnership with Customer Touch Point
    Zappix Partners with Customer Touch Point to Improve Customer Experiences with Visual IVR
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    October 2, 2020
    Industry news
    Customer Touch Point partners with Zappix to offer industry leading visual IVR to clients...
  • Engage to Influence
    Engage to Influence™ - positively influencing behaviour to reap rewards
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    August 7, 2020
    Blogs
    We share our Engage to Influence methodology - what is its and how to...

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