Customer Experience Insight & Resources

Access our latest resources including case studies, blogs, brochures and online tools…

Customer Experience Insight & Resources

Access our latest resources including case studies, blogs, brochures and online tools…

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Blogs and Case Studies

  • Engage to Influence
    Engage to Influence™ - positively influencing behaviour to reaps rewards
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    August 7, 2020
    Blogs
    We share our Engage to Influence methodology - what is its and how to...
  • IVR Payment Processing
    Banking Case Study - Self-Serve Payment Processing
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    July 30, 2020
    Case Studies
    Case Study: helping a leading UK bank implement a new customer journey & IVR...
  • Instant Impact CX
    Achieving Instant Impact in Customer Experience. The what, why and how.
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    July 6, 2020
    Blogs, Our Thoughts
    We share our concept of Instant Impact CX and how to embrace it in...

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