Live Chat
Live agent KPI’s and SLA’s with concurrent chats across numerous accounts

Live Chat
Live agent KPI’s and SLA’s with concurrent chats across numerous accounts


Improve Customer Experience With Live Chat
Deliver support in real time
Customers can start a conversation anytime when surfing your website.
Boost your online sales
Decrease shopping cart abandonment ratio by pointing your customers in the right direction.
Improve customer satisfaction
Build stronger, deeper relations with customers and increase your brand loyalty.
Provide 24/7 support
Offer customer service at any time of the day or night with the use of ticketing system.
Keep track of your performance
Make use of detailed reports and analytics to measure your customer service efficiency.
Agent Workplace
Agents can review chat details , conversation history, customer records and customer notes. Chats can then be marked as complete and tagged appropriately.
Amazing Live Chat Analytics, Real time performance Reports
With real time analytics through the supervisor dash, see everything as it happens. Run reports on the fly or schedule them as and when they’re required.
Get a view of what’s happening drill down to what’s working and what’s not.


- Reduce average handling time
- Lower the cost of service
- Achieve greater levels of telephony self-service
- Improve right-first-time routing
- Experience fewer call transfers
Suitable for all businesses
Giving everyone access to a secure, stable and powerful telephony platform.

Omnichannel
Connect each of your touchpoints giving you a single view of customer comms

Enhanced Security
Securely sync data. Get enhanced data security and protection.

Built For Scale
Set up multiple teams. Add multiple lines and channels. We expand as you grow.

Standard Metrics
Access, in real time to all standard metrics such as: AHT, Transfers, Queues etc
We strive to make our clients happy


Book A Live Demo
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