Live Chat
Live agent KPI’s and SLA’s with concurrent chats across numerous accounts
Live Chat
Live agent KPI’s and SLA’s with concurrent chats across numerous accounts
Improve Customer Experience With Live Chat
Deliver support in real time
Boost your online sales
Improve customer satisfaction
Provide 24/7 support
Keep track of your performance
Agent Workplace
Amazing Live Chat Analytics, Real time performance Reports
- Reduce average handling time
- Lower the cost of service
- Achieve greater levels of telephony self-service
- Improve right-first-time routing
- Experience fewer call transfers
Suitable for all businesses
Omnichannel
Connect each of your touchpoints giving you a single view of customer comms
Enhanced Security
Securely sync data. Get enhanced data security and protection.
Built For Scale
Set up multiple teams. Add multiple lines and channels. We expand as you grow.
Standard Metrics
Access, in real time to all standard metrics such as: AHT, Transfers, Queues etc
We strive to make our clients happy
