Talkdesk from Customer Touch Point

Talkdesk Contact Centre Solutions

Customer Touch Point is delighted to be offering the Talkdesk CX Cloud™ customer experience platform across the UK.

The end-to-end customer experience solution

Talkdesk CX CloudTM is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. It includes solutions for Customer Engagement, Workforce Engagement, AI & Knowledge, and Analytics & Insights, all on a single unified platform. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, with unprecedented speed, agility, scale, and security.

Talkdesk performance management screen
Talkdesk agent screen
Talkdesk workspace screen

Talkdesk CX Cloud

Talkdesk CX Cloud™ is an end-to-end solution for delivering great customer experiences. Together with our Engage-to-Influence™ methodology and approach, we can help brands to have more meaningful, memorable interactions with their customers, to deliver a faster and more frictionless customer experience.

If you’re interested in delivering more personalized, productive, and profitable contact centres, get in touch to request a demo for the Gartner Magic Quadrant Leader.

Customer Touch Point

Services for Talkdesk customers

If you’ve already purchased Talkdesk as your contact centre solution, Customer Touch Point can also help with additional CX services and support. As specialists in contact strategies, we use our unique Engage-to-Influence™ methodology to help you design the best possible telephony and digital customer journeys. We also offer professional audios services for IVR.

Talkdesk CX Cloud

Talkdesk CX Cloud™ is an end-to-end solution for delivering great customer experiences. Together with our Engage-to-Influence™ methodology and approach, we can help brands to have more meaningful, memorable interactions with their customers, to deliver a faster and more frictionless customer experience.

If you’re interested in delivering more personalized, productive, and profitable contact centres, get in touch to request a demo for the Gartner Magic Quadrant Leader.

Talkdesk performance management screen

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