Talkdesk Contact Centre Solutions

Customer Touch Point is delighted to be offering the Talkdesk CX Cloud™ customer experience platform across the UK.

Talkdesk Contact Centre Solutions

We’re a Talkdesk partner for the Talkdesk CX Cloud customer experience platform.

The end-to-end customer experience solution

Talkdesk CX Cloud^TM is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity.

It includes solutions for Customer Engagement, Workforce Engagement, AI & Knowledge, and Analytics & Insights, all on a single unified platform.

Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, with unprecedented speed, agility, scale, and security.

Talkdesk CX Cloud™

Talkdesk CX Cloud™ is an end-to-end solution for delivering great customer experiences. Together with our Engage-to-Influence™ methodology and approach, we can help brands to have more meaningful, memorable interactions with their customers, to deliver a faster and more frictionless customer experience.

If you’re interested in delivering more personalised, productive, and profitable contact centres, get in touch to request a demo for the Gartner Magic Quadrant Leader.

Services for Talkdesk customers

If you’ve already purchased Talkdesk as your contact centre solution, Customer Touch Point can also help with additional CX services and support.

As specialists in contact strategies, we use our unique Engage-to-Influence™ methodology to help you design the best possible telephony and digital customer journeys. We also offer professional audio services for IVR.