Our Partner Programme

At Customer Touch Point we partner with a number of technology vendors, contact centres and trade bodies to ensure we offer the very best service to our customers – either directly or with the help of partners.

Our Current Partners & Memberships

We work with a number of technology vendors and service partners to offer our clients the best tool for the job. We’re completely independent and technology agnostic. We are also members of a number of trade associations. 

Avoira’s expertise across two-way radio, mobile telephony and networking revolutionises service delivery, compliance and monitoring in a range of challenging environments. We partner with Avoira to deliver Xdroid voice and text analytics.

Citrus Telecom xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxWe partner with Citrus Telecom to xxxxxxxx.

Customer Touch Point is accredited on the G-Cloud 12 Crown Commercial Services Framework and is an approved supplier of Customer Experience Automation Solutions and DigiDesk omni-channel contact centre platform solutions.

Mavern Technology Services helps to shape IT strategies and implement customer experience technology solutions. We work with Mavern to xxxxx

Nasstar, formerly GCI, is a xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Purple is a disability awareness charity and Customer Touch Point will use its membership to help clients to embrace processes and technologies that support greater accessibility for disabled customers. 

techUK brings together people, companies and organisations to realise the positive outcomes of what digital technology can achieve. We talk at their events and contribute to the very latest CX agenda. Find out more below.

Thrio xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Truspilot is a digital platform that brings businesses and consumers together to foster trust and inspire collaboration. We partner with TrustPilot to provide advanced analytics on all customer reviews for brands using the service.

The UK Contact Centre Forum (UCCF) provides a platform for call centre and customer service professionals to meet and share ideas at a local level. Customer Touch Point is an active member and content contributor.

Zappix provides Mobile On-Demand solutions that transform the user journey during contact center interactions using Visual IVR, On-Demand Apps and Outbound Engagement. We resell their visual IVR solution across the UK.

Solutions for Partners

If you’re a communication provider or contact centre, we can provide you with IVR design and branded audio services, that you can resell to your own customers.  Get in touch if you’re interested.

You can find out a bit more on our partner services page here.

Partner Services