Indepth Guide

Six steps to maximise your chatbot investment

Guide: 6 Steps to Maximise your Chatbot Investment

The global chatbot market was valued at $17.17 billion in 2020 and is projected to reach $102.29 billion by 2026 – a compound annual growth rate of 34.75%. However, just because businesses are implementing more chatbots than ever, this doesn’t mean they are working successfully – or that they are popular with customers.

In fact, did you know that businesses using chatbots are experiencing a 51% failure rate? That’s pretty staggering.

Find out how you can avoid becoming part of this statistic, with the help of our practical and in-depth chatbot implementation guide.

Download to discover:

  • What to research

  • Defining your chatbot purpose

  • Pre- and post-launch testing

  • And more...

Download the Report

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