The global chatbot market was valued at $17.17 billion in 2020 and is projected to reach $102.29 billion by 2026 – a compound annual growth rate of 34.75%. However, just because businesses are implementing more chatbots than ever, this doesn’t mean they are working successfully – or that they are popular with customers.

In fact, did you know that businesses using chatbots are experiencing a 51% failure rate? That’s pretty staggering.

Find out how you can avoid becoming part of this statistic, with the help of our practical and in-depth chatbot implementation guide.

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