Research Report

The UK CX Decision Makers Guide 2022-23

Report: UK CX Decision Makers Guide

Download this exclusive new research report, brought to you by Contact Babel and Customer Touch Point, which explores the latest research and analysis from the customer experience and contact centre industry, including:

  • How important customer experience is to UK organisations

  • CX budgets, ROI and investments

  • The use of technology in customer experience

  • What CX means to the customer

  • CX benchmarks and future strategy

Uk CX Decision Makers Guide Highlights

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