What's Your Accessibility Gap?

Report: What's Your Accessibility Gap?

Download this exclusive new report into customer service accessibility, taking an in-depth look at accessibility for a digital world, real-life scenarios, and how to understand where your organisation is on its accessibility journey.

With more than 1 in 4 of the UK population suffering from some form of accessibility skills gap and more than 1 in 5 suffering from low levels of digital literacy, it’s time to act to ensure you’re not one of the UK brands excluding these customers from accessing your contact centre channels. 

Download the report to discover more about:

  • Defining accessibility in a digital world

  • Accessibility key facts and figures

  • Challenges in the real world

  • Accessibility questions every organisation should be asking

  • Making your customer experience truly accessible

Download the Report

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