Further growth with Talkdesk partnership
Customer Touch Point has forged a new partnership with Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, which will see the North Wales based business resell Talkdesk contact centre solutions that organizations can leverage to unlock the potential of delivering great customer experiences (CX).
Through this partnership, Customer Touch Point customers will now have access to the full suite of Talkdesk cloud contact centre solutions, including the company’s flagship solution Talkdesk CX Cloud™, the industry’s first and only modern, global end-to-end CX platform. By combining enterprise performance at scale with consumer simplicity, Talkdesk CX Cloud allows companies to easily adapt contact centre operations to the evolving needs of customers, customer service, and sales teams, resulting in increased productivity, customer satisfaction, and cost savings.
Adding to this, Stew Hale, regional vice president, resellers and channel, Talkdesk said:
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. We believe that better customer experiences start with AI. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, deep vertical expertise, and global footprint reflect our commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,800 innovative companies around the world, including Acxiom, Fujitsu, Hunter Douglas, IBM, Trivago, Tuft & Needle, YMCA, and 2U partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at www.talkdesk.com.
Sign up to our newsletter