Customer Touch Point has forged a new partnership with Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, which will see the North Wales based business resell Talkdesk contact centre solutions that organizations can leverage to unlock the potential of delivering great customer experiences (CX).

Through this partnership, Customer Touch Point customers will now have access to the full suite of Talkdesk cloud contact centre solutions, including the company’s flagship solution Talkdesk CX Cloud™, the industry’s first and only modern, global end-to-end CX platform. By combining enterprise performance at scale with consumer simplicity, Talkdesk CX Cloud allows companies to easily adapt contact centre operations to the evolving needs of customers, customer service, and sales teams, resulting in increased productivity, customer satisfaction, and cost savings.