Customer Touch Point partners with Avoira to offer Xdroid real-time voice analytics to clients across the globe.
Customer Touch Point partners with Zappix to offer industry leading visual IVR to clients globally.
Case Study: helping a leading UK bank implement a new customer journey & IVR programme.
In our latest blog series, we’ve pulled together some of our top tips to help you reduce average handling times (AHT) and call volumes…
BLOG | 02 JUNE 2021 – Read on to find out why improving accessibility in customer service makes good business sense.
NEWS | 14 MAY 2021 – Customer Touch Point becomes a Purple Member to improve Accessibility in Customer Service.
SURVEY: Help us understand how businesses are performing when it comes to accessibility. It takes just 5 minutes and responses are anonymous.
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